- What is Draft on Delivery?
If you are not comfortable making an online payment on gensetgo.com, you can opt for the Draft on Delivery (D-o-D) payment method instead. With D-o-D you need to get draft made in advance (before you place order) and upload the scanned copy of the draft while placing order. Once the consignment arrives, you will need to hand-over the draft to the delivery team.
- How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and 21 other countries.
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.
- Is it safe to use my credit/debit card on gensetgo?
Your online transaction on gensetgo is secure with the highest levels of transaction security currently available on the Internet. gensetgo uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on gensetgo are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
- What steps does gensetgo take to prevent card fraud?
Gensetgo realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
- What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
- How can I get the 3D Secure password for my credit/debit card?
You can register for the 3D Secure password for your credit/debit card by visiting your bank's website. The registration links for some of the banks have been provided below for easy reference:
- Can I use my bank's Internet Banking feature to make a payment?
Yes. gensetgo offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
We accept payment through Internet Banking for the following banks:
ABN Amro Bank Axis Bank Allahabad Bank Andhra Bank Bank of Bahrain and Kuwait Bank of Baroda Bank of India Bank of Maharashtra Bank of Rajasthan Central Bank of India Citibank City Union Bank Corporation Bank Deutsche Bank Development Credit Bank Dhanlaxmi Bank Federal Bank HDFC Bank ICICI Bank IDBI Bank ING Vysya Bank Indian Overseas Bank Indian Bank IndusInd Bank Jammu & Kashmir Bank Karnataka Bank Karur Vysya Bank Kotak Mahindra Bank Lakshmi Vilas Bank Oriental Bank of Commerce Punjab National Bank Royal Bank of Scotland South Indian Bank Standard Chartered Bank State Bank of Hyderabad State Bank of India State Bank of Mysore State Bank of Travancore Syndicate Bank Tamilnad Mercantile Bank Union Bank of India United Bank of India Vijaya Bank YES Bank
- Can I make a credit/debit card or Internet Banking payment on gensetgo through my mobile?
Yes, you can make credit card payments through the gensetgo mobile site and application. gensetgo uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.
- How do I place a Draft on Delivery (D-o-D) order?
All items that have the "Draft on Delivery Available" icon are valid for order by Draft on Delivery.
Draft on Delivery payment options enables you to order a product without advance payment. However, you need to get draft of the required amount made in advance favoring Vikramshila Agency, payable at Bhagalpur before you order the a product . You need to upload the scanned copy of the draft while placing order.
Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.
Terms & Conditions:
- Items on which D-o-D is available, will me marked so explicitly on item description.
- Draft-only payment at the time of delivery.